Privacy Statement
Multiwal BV, located at Molendijk 177, 3361 EM Sliedrecht, is responsible for the processing of personal data as described in this privacy statement.
Contact details
Molendijk 177
3361 EM Sliedrecht
Netherlands
info@multiwal.nl
+31 (0)78 – 6922 122
Personal data we process
Multiwal BV processes your personal data because you use our services and/or because you provide them to us yourself.
Below you will find an overview of the personal data we process:
- First and last name;
- Internet browser and device type;
- Address details;
- Phone number;
- Email address;
- IP address;
- Other personal data actively provided by the customer, for example by creating a profile on your website, in correspondence and by telephone;
- Data about your activities on our website.
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such permission, please contact us via info@multiwal.com, and we will delete this information.
Multiwal BV processes your personal data for the following purposes:
- Sending our newsletter and/or advertising brochure;
- To be able to call or email you if this is necessary to perform our services;
- To inform you about changes to our services and products;
- Multiwal BV analyzes your behavior on the website to improve the website and tailor the offer of products and services to your preferences.
How long we store personal data
Multiwal BV does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply a retention period of two years for personal data.
Sharing personal data with third parties
Multiwal BV shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Multiwal BV remains responsible for these processing operations. In addition, Multiwal BV provides your personal data to other third parties. We only do this with your explicit consent.
Cookies, or similar techniques, that we use
Multiwal BV only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw any consent for data processing or to object to the processing of your personal data by Multiwal BV, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you.
You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@multiwal.com.
To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Multiwal BV would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Multiwal BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service.